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Discovery Technical Specifications/Requirements       > Discovery Menu
HEAT Help Desk Software Solutions

 

 

Server Specifications

No. of PCs Operating System Database Server Memory Disk Processor

50 - 500

Windows 2000/2003 Server SQL 2005 Express or SQL 2000 - 05 Standard Edition + SQL Enterprise 2000 - 05 512MB 1GB Pentium® 4 1.8 GHz

501 - 2,000

Windows 2000/2003 Server SQL 2005 Express or SQL 2000 Standard Edition + SQL Enterprise 2000 - 05 1GB 2GB* Pentium® 4 2.4 GHz

2,001 - 5,000

Windows 2000/2003 Server SQL 2000 - 05 Standard Edition 3GB 5GB Pentium® 4 3.0 GHz

5,001 -10,000

Windows 2000/2003 Advanced Server SQL 2000 - 05 Standard Edition 4GB 10GB Dual Pentium® Xeon™ 2.4GHz

10,001 -20,000

Windows 2000/2003 Advanced Server SQL 2000 - 05 Enterprise Edition 6GB 20GB Dual Pentium® Xeon™ 3.0GHz

20,001 - 39,999

Windows 2000 DataCenter Server SQL 2000 - 05 Enterprise Edition 8GB 20GB Dual Pentium® Xeon™ 3.2GHz

40,000

Windows 2000 DataCenter Server SQL 2000 - 05 Enterprise Edition 8GB 80GB Dual Pentium® Xeon™ 3.2GHz

 

Frontrange Discovery Server also requires Microsoft MDAC 2.8

(shipped with full version of Frontrange Discovery)

 

*If you are upgrading from a previous version of Discovery to Frontrange Discovery you will require additional disk space. Please check your database size before upgrading. MSDE SQL 2000 Server has a 2GB database size limit and the upgrade process needs 3 times of the original database size. See 'Minimum System Requirements' in the 'Upgrading to Discovery' document.

 

In addition, if a pre-4.52 installation is currently installed on a Domain Controller, the installation will

have to be moved as the user required for secure communication cannot be created on a Domain Controller. This is because a Domain Controller does not permit local users to be created. A document on moving a Discovery server is available from the Frontrange Support Knowledge Base. (http://support.Frontrange.co.uk)

 

Discovery  Administration Control Center

All language versions require Microsoft Windows 2000 SP4, Professional or Windows 2003 SP1.

 

Server Operating Systems

Microsoft Windows 2000 Professional, Server, Advanced Server, DataCenter Server and Small Business Server SP4 + updates Microsoft Windows 2003 Server Standard, Server Enterprise and Small Business Server Premium Edition SP1 + updates IIS 5 or 6 is required for secure data transfer.

 

Client Operating Systems

Windows Platforms

  • Microsoft Windows Vista x86 and x64

  • Windows CE

  • Windows XP Professional to SP1 + updates and SP2 + updates x86 and x64

  • Windows 2003 Small Business Server Premium Edition to SP1 + updates

  • Windows 2003 Server Standard and Enterprise to SP1 + updates

  • Windows 2000 Small Business Server Premium Edition to SP3 + updates

  • Windows 2000 Server, Advanced Server and DataCenter Server to SP3 + updates

  • Microsoft Windows 2000 Professional to SP3 + updates

  • Microsoft Windows 98 to SP1 + updates and Windows 98SE + updates

  • Windows ME + updates

Unix\Linux Platforms

  • Red Hat Linux 9.0 on Intel
  • Red Hat Enterprise Linux 2.1, 3 and 4
  • SUSE Linux 9.3, 10.0 and 10.2 on x86
  • HP-UX 11i v1 on PA-RISC
  • Solaris 8 (SunOS 5.8), Solaris 9 (SunOS 5.9) and Solaris 10 (SunOS 5.10) releases up to and including 11/06
  • IBM AIX 5L v5.3 on POWER

Apple Platforms

  • Mac OS X 10.3.9
  • 10.4.x and 10.4.x Server on PowerPC and Intel

Terminal Services Platforms

  • Windows 2000 and 2003 Terminal Services
  • Citrix Metaframe XP, Presentation Server 4.0 and 4.5

 

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